Terms and Conditions

Welcome to Better Appliances – DMV, and thank you for visiting our website at betterappliancedmv.com (hereinafter referred to as “we,” “us,” or “our”). We appreciate your interest in our products and services.

By registering on our website and selecting the provided checkbox, you acknowledge and agree to these Terms of Service (“Agreement”). This Agreement represents a legally binding contract between you (“you,” “your,” or “User”) and Better Appliances, outlining the mutual commitments made between both parties.

Privacy Policy

Our Privacy Policy is located at here and is hereby incorporated into this Agreement by reference. Please review the Privacy Policy to understand Our policies.

Purchase Policy

Our goal at betterappliancedmv.com is to make Your purchasing experience easy and efficient. If You have any questions about Our purchase policies, please contact Us at [email protected]

Delivery Policy

We offer free delivery within 5 miles & dropoff on curbside. Delivery Charges may apply with respect to the miles, see the following. 

  • FREE delivery for <= 5 miles
  • $95 for <= 10 miles
  • $125 for <= 20 miles
  • $150 for <= 30 miles
  • $175 for <= 40 miles
  • $215 for <= 60 miles
Additional Charges for Floor-Level Delivery

Delivery to the ground floor is free of cost. For deliveries requiring access to the first floor, an additional charge of $20 will apply. For deliveries to higher floors, the charge will increase by $20 per floor, calculated based on the total number of floors above ground level.

Our goal is to make your delivery experience easy and efficient. If you have questions about our delivery policy, contact us at [email protected]

Product Installation Policy

Installation is available at a charge of $50 per product. Required accessories, including installation kits, must be purchased separately. Installation services will only be provided if all necessary accessories are purchased and available at the time of installation.

Sales Tax

Any and all sales or use tax will be Your responsibility. Sales tax calculations on the web site are an estimate only. Your true sales tax, if applicable, will be calculated and presented to You at the time of product delivery.

Shopping Cart

We maintain a PCI compliant shopping cart. The Payment Card Industry Data Security Standard (PCI DSS) is a set of requirements designed to ensure that all companies that process, store or transmit credit card information maintain a secure environment.

When You make purchases from Us using Your major credit card, You agree to honor the terms and conditions of Your cardholder agreement.

Return Policy

Refunds will be handled according to Our store’s policies. Please contact [email protected] for a copy of Our store’s policies.

Rebates

We provide You every opportunity to save on Your purchase. We offer rebates directly from the manufacturers and from Our buying groups. Most rebates and coupon offers are subject to their own terms and conditions as specified by the rebate sponsor and processor. If You have any questions on Our rebates, please contact Us at [email protected]

Product or Pricing Inaccuracies

While we take every precaution to insure all products and pricing are correct on Our website, mistakes do occur. Should You find a mistake please contact Us at [email protected]. Prices and the availability of products and Our services are subject to change without notice. Despite Our best efforts, we will, from time to time, make pricing mistakes. We will endeavor to promptly correct any mistakes as we become aware of them. We reserve the right to revoke any offer and/or correct any error at any time, including after an order has been submitted and even in the event that Your method of payment has been charged. Any disputes related to pricing will be resolved at Our sole and complete discretion.